Agenda:
5:30 Registration & Networking - refreshments will be served
6:00 Meeting Start
6:15 Welcome & Featured Presentation
8:00 Meeting Close
Host Company: Progressive

Featured Topic: "Uncovering User Needs with Critical Incident Task Analysis​"

Speaker Bio: Robert Sabourin has more than thirty-three years of management experience, leading teams of software development professionals. A well-respected member of the software engineering community, Robert has managed, trained, mentored and coached thousands of top professionals in the field. He frequently speaks at conferences and writes on software engineering, SQA, testing, management, and internationalization. The author of I am a Bug!, the popular software testing children’s book, Robert is an adjunct professor of Software Engineering at McGill University.  Robert is the principle consultant (& president/janitor) of AmiBug.Com, Inc.

Cost: Free for chapter members. $5 for Guests outside the hosting company.  Based on RSVPs, IIBA Members will be given first priority and the number of attendees may be limited to a pre-defined attendance capacity.

RSVP: RSVP is required to attend. E-mail the Cleveland Chapter and provide your Name, IIBA Membership number and email address. The deadline for RSVP's is Friday, January 15, 2016. If we are at capacity, you will be notified as soon as possible. Outside capacity issues, an official confirmation/invitation will be emailed to you after the RSVP deadline. For questions, please email Secretary@cleveland.iiba.org. Please be considerate of others and do not RSVP if you cannot attend the meeting.